AI receptionist for service businesses
Front Desk Agent. AI receptionist that answers every call and books appointments.
A custom Front Desk Agent (also known as an AI receptionist) for service businesses. Answers every inbound call, qualifies the caller, and books appointments directly into the calendar your business already uses. Trained on your hours, services, pricing, accepted insurance, and booking rules. Lives on your business number, not a third-party line. TCPA-aware. Live in 5 business days. $2,500 setup plus $297/month. 30-day performance guarantee.
How it works
- Trigger. Phone system flags an inbound or unanswered call within 5 seconds. Captures caller number, time, duration, caller ID name. Works with existing business line, VoIP, or mobile number. No new hardware.
- Enrich and respond. CRM lookup determines existing customer or net-new prospect. The agent answers the live call (voice) or sends a personalized text within seconds of a missed call. Business name, hours, services, owner first name. Median text response: 32 seconds from missed call.
- Two-way conversation. The agent classifies intent (new patient, emergency, quote, reschedule, spam), asks qualifiers (service type, urgency, insurance, zip), and proposes 3 real openings from the live calendar. Stays on script. Never quotes prices it does not know. Never hallucinates. Hard stops after 3 unanswered messages. STOP and HELP keywords honored. Escalates emergencies, complaints, and legal questions to staff.
- Book and hand off. Reads slot back to confirm before writing. Books directly into Calendly, Jobber, Google Calendar, or ServiceTitan, plus most CRM and PMS systems. Sends SMS confirmation, calendar invite to staff, and CRM update in parallel. Sends 24-hour and 2-hour reminders. Staff sees the full transcript when they walk in.
Why it works
- 391 percent higher lead-to-booking rate when contact happens in under 1 minute vs 1+ hour (Harvard Business Review).
- 62 percent of business calls go unanswered at small and mid-size service businesses on a typical day (BIA / Kelsey).
- 98 percent SMS open rate vs 20 percent for email (Gartner).
- Average value of one recovered lead in dental, HVAC, and home services: $1,200. Recover 4 missed calls per month and the Front Desk Agent pays for itself 2x over.
What you get
Custom-trained on your real business data (services, hours, procedures, accepted insurance, booking rules). Never quotes prices it does not know. Never hallucinates. Full transcript logged to your CRM. Built and live on your number in 5 business days. Get a free 48-hour scan to see your missed-call cost impact.